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Getting Specifics
• Can you clarify that?
• What do you mean?
• Can you be more specific?
• Can you give me an example of what you mean?
• Do you have any questions about what I just said?
• What specific results are you looking for?
• What is the real problem?
• What do you plan on doing with this information?
• Why do you think this is happening?
• What effect does this have?
• What impact does this have?

Diane Carter
Creative Coach & CEO, sam101.com

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